ITIL® Intermediate Service Strategy Certification Training

ITIL Service Strategy assists organization understand the qualities of using a market-driven method. The process assistances organization provides and supports services and products that their client’s necessity by encouraging a practice of service management for managing IT Services. ITIL Service Strategy training builds the abilities in the candidates to develop, design, contrivance the service strategy aligning with the executive strategy. ITIL Service Strategy training experts will guide the candidates to manage and control different activities and techniques required for the process of the service strategy. ITIL Service Strategy certification can help the employee to not limit themselves to the technical roles but also align with the organizational growth.

ITIL® Intermediate Service Strategy (SS) Training

  • Understand the purpose, objective, scope of service design.
  • Determine how it adds value to the business.
  • Design and utilize service portfolio to provide enhanced services meeting the customer’s needs.
  • Design different service design models focusing on the technical architecture, functionality, managerial perspective, and usability.
  • Organize service design roles and responsibilities.
  • Implement the different stages of service design and keep on improving the steps involved in executing different activities.

This course is primarily for IT professionals, including the managers, practitioners, Business Analysts, Business Relationship Managers who are involved in the strategy, design, implementation, support of ongoing activities. The professionals involved in the delivery of business IT services and those who interface with information systems and require a deep understanding of Service Design to enhance IT service support are ideal candidates for this training.

  • The candidate must hold ITIL® v3 Foundation Level certificate in IT Service Management.
  • Formally, there is no working experience requirement, but a professional with 2 to 4 years of experience can get best out of this.

  • 24/7 e-Learning Access
  • 4 Mock Tests,Take the mock tests designed to simulate the real exam. Detailed solutions of the tests & the exam report card would be provided.
  • Topic-wise questions,Test yourself after going through each topic in the material. Over 200 questions.
  • Study Notes,Download the ebook to aid your preparation.
  • Bonus material,Flash cards + Tips/Tricks
  • Introduction to Service Design
  • Service design principles.
  • Service Design Processes.
  • Service design technology-related activities.
  • Organizing for Service Design.
  • Technology Considerations
  • Implementing and improving service design.
  • Challenges, critical success factors and risks
Comments
Greg Christman

Excellent course!

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Comments
Lora Ekram

Excellent course!

Rimply dummy text of the printinwhen an unknown printer took eype and scramb relofeletog and typesetting industry. Lorem

Comments

Mike Jones

Excellent course!

Rimply dummy text of the printinwhen an unknown printer took eype and scramb relofeletog and typesetting industry. Lorem

Comments
Greg Christman

Excellent course!

Rimply dummy text of the printinwhen an unknown printer took eype and scramb relofeletog and typesetting industry. Lorem